Frequently Asked Questions
How do I earn community points?
By using your card every time you visit.
How much are my community points worth?
1 community point equals 1c.
When can I pledge my community points?
Every 30 days, you will be prompted to pledge your community points. You will receive this prompted via SMS or email when you have 100 community points or more.
Will pledging my points effect my points I have to spend in venue?
No, your Publinc Points and Community Points are separate. Publinc points are there for you to spend. Community Points can only be pledged to local community groups.
What happens if I don’t pledge my community points?
Your community points will remain on your account for 6 months. If you fail to pledge your community points within the 6 months, we will split your points across the nominated recipients at your local community venue and pledge these for you. This will take place every June and December.
Who can be on the recipient list?
Any local community group, not-for-profit organisation or charity can be on the recipient list. This may include the local school, hospital, charity or sporting club. They must meet the recipient criteria in order to become an approved recipient.
How can my organisation be added to the recipient list?
You may make a request for a community group to be added to the recipient list on our website www.publinc.com.au or with the Venue Manager at your local Publinc venue. Once approved, your nominated organisation will appear in the approved venue recipient list.